Room 5 - Grey Harlings Rooms

Great stay nice clean room comfortable bed Positive: Bed, size of room, view Negative: All good

Grey Harlings room was spotless and exceeded our expectations. Will definitely use this property agai Positive: Property was spotless and very comfortable Negative: Nothing

Would stay again Positive: Nice room, clean. Good location Negative: Couldn’t find anywhere to put rubbish out (take away boxes etc) or get clean dishes

Positive: There was no breakfast despite there being menus at the front door. Negative: As above.

Quaint but they need staff on hand. Positive: Quaint, Victorian Inn; it was clean and quiet. It was also neat to be so close to the golf course. Lor was great about helping us when Booking.com booked too few rooms for us: she noticed and called me right away. Negative: There was no staff when we got there! The email instructions were confusing—mentioned Room 4 and also Room 5??! I had told them I needed rooms for 7 and they only had them for 6–I only noticed that a few nights before but got cut off so I never knew how it was resolved. And they never explained that the room key opened the front door too! The return call was to my phone that had no service, not to WhatsApp I needed to use while traveling. And when we got there late, and NO one was at the front desk to answer questions, which rooms, etc, I couldn’t even call anyone because THEIR WiFi was down!! It was a very frustrating experience—I must have spent over two hours on 4-5 phone calls just for to make sure things were right for ONE night!